The following guidelines can help you reach an out-of-court settlement and arrive at creative and mutually beneficial solutions to your disputes, with or without lawyers present. Make sure that the process is perceived as fair. You must create leverage and have several “aces” in hand before trading. In the same way, you will have to anticipate what is on the horizon to initiate litigation and if you could lose one of the aces in your hand in the future if an agreement is not reached.
Your customer should understand this as well. An experienced personal injury lawyer will have years of experience in mediation and settlement negotiations and can help you strategize and prepare.